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We provide incomparable training and support from National & State certified trainers!
We lead the industry in background investigation standards!
Our backgrounding is thorough to ensure our Security Officers are top-notch!
Learn MORE!
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| OUR TRAINING PROGRAM CONSISTENTLY EXCEEDS STATE REQUIREMENTS!
NWSS Security Officers receive EIGHT HOURS pre-assignment training at the NWSS offices. NWSS Training Programs are thorough and current, with interactive role play between the Trainees and Management. |
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| TRAINING INCLUDES:
- Security Officer Responsibilities
- Observation and Proper Reporting
- Report Writing
- Legalities and Liabilities Associated with the Security Officer's Duties
- Security Officer's Authority, Legal Powers & Limitations.
- Access Control - Key Control, Electronic Security Systems
- Officer Conduct - Image, Ethics, Attitude, Customer Service
- Emergency Procedures, including Fire, Earthquake, Bomb Threat, Power Outage, and Medical and Vehicle Accidents
- Critical Incident Response, including Evacuation Procedures
- Life Safety Awareness- Safety and Accident Prevention, Fire Prevention, Hazardous Materials Awareness, Occupational Safety and Workplace Violence
- Public Relations, Image and Uniform Appearance Standards
- Role Play Scenario Training
- Sexual Harassment
- State of Washington Private Security Guard Pre-Assignment Training Examination
- Further On-site Training with Customized Training Checklists for Each Site
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| PUBLIC RELATIONS, IMAGE AND UNIFORM POLICY
We explain that NWSS Security Officers are the Client's representative, as well as NWSS'. Public Relations is a major part of the duties and the Security Officers are instructed that they must be courteous, polite and professional at all times. Topics covered are image, attitude, customer service, greeting people, dealing with the difficult person, communication and telephone skills/listening. |
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| ON-SITE TRAINING
The NWSS Security Officer is then further trained on-site by a NWSS Field Supervisor. A customized training checklist based on the site's Post Orders is utilized to document training of the Security Officer. Field Supervisors monitor the Security Officer's continuing performance at your property. CPR, AED and First Aid training are also available to Security Officers depending on the specifications for each property.
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NWSS TAKES PRIDE IN PROVIDING QUALIFIED AND PROPERLY TRAINED SECURITY OFFICERS!
CLIENT TESTIMONIAL
"We would like to tell you that the few days your crew has been on-site has been wonderful. Your staff has legible, clear, concise reports on my desk every morning. They are pro-active in asking questions of us and patrolling the areas. We really appreciate the quality performance!"
SECURITY OFFICER TESTIMONIAL
"The time has come for me to go in a different direction and I needed to let you know that I appreciate everything NWSS has done for me. The guidance, support, and level of commitment that you've shown me has made this parting difficult to do. However, I do so knowing that all that I have learned from you I will carry with me wherever I go."
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