| HOW WE DO IT
The Most Comprehensive Post Order Instructions in the Industry.
For every new Client, Post Orders are written by Operations and approved by the Client. Every aspect of the Security Officer's duties are covered in the Post Order instructions. NWSS Management Staff review the Post Orders regularly with the Client to ensure they are complete and correct, with any additions or revisions processed within two days of notification.
Thorough Initial Pre-Site and On-Site Training and Testing
Field Supervisors are thoroughly trained before initial start up of our services, which ensures qualified training on each of our facilities. This maintains consistency in our site training program so each Security Officer is trained precisely to company standards.
Security Officer on-site trainings are conducted by the Field Supervisors or Experienced, Tenured Security Officers, utilizing a training check list specifically designed for each Client's property.
Continuous Testing On-Site (SQCA Program)
After initial on-site training, follow up scenario evaluations are made to ensure the Security Officer is knowledgeable of specific procedures and details.
Continuous Field Supervision
Our Field Supervisory staff is in the field 24 hours a day, 7 days a week and can provide immediate response. Field Supervisors ensure that all Security Officers have promptly checked in at their sites.
Customer Satisfaction Survey
NWSS provides Customer Satisfaction Surveys for Clients to measure the quality of our services. We appreciate your feedback!
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