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We work hard to ensure Our Quality is Exceptional.
It is important to us, because we know ...
Our Clients have a choice. We work hard to be their first!
Want to learn how we do it?
Find out more HERE!
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| WHEN OUR CLIENTS SPEAK ...WE LISTEN
"Your staff and executives are very responsive and take care of our needs in a very tough business. We really appreciate your efforts."
"Northwest Security Services is a level above other private security companies in the Seattle area. Their resource of professional, high quality Security Officers makes NWSS an economically viable option when choosing a means to protect private property and assets. The company's sincere concern for Client needs, accessible and accommodating administrative staff, and well trained Security Officers make NWSS the finest in the industry."
"You guys have been great. Keep up the good work. You care about what you do and it shows!"
"Thanks for your quick work! I know I dumped some big demands on you on fairly short notice, and I really appreciate you guys coming through for us so quickly."
"It has been enjoyable working with your firm and I look forward to maintaining the ongoing positive relationship in the future. Thank you for your continued support during the past several years."
"Once again, your Field Supervisor was on the spot to provide critical support for our management staff working at a distance. I cannot imagine how we could hope to have finer service than this from a security vendor." |
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"Thank you for getting us quick support last week. It's nice to know we can count on NWSS when we have special requests."
"We would like to tell you that the few days your crew has been on-site has been wonderful. Your staff has legible, clear, concise reports on my desk every morning. They are pro-active in asking questions of us and patrolling the areas. We really appreciate the quality performance!"
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"Your team continues to do an excellent job for us! I always appreciate your candid responses and openness. That is a wonderful, and often rare, quality."
"Thank you for your help. I respect your time and want to thank you for your help with my request for documents today. It's the 'value added' services and your attention to detail that I know all of us at __ have grown to appreciate."
"NWSS doesn't need to be 'Just as good as' any other security company in any aspect. NWSS needs and wants to be better than the other companies in every aspect."
"Last week we conducted a very ambitious project that included Engineering, outside contractors, and IT staff. Working conditions in the building made it critically important to maintain tight security at all times. The NWSS Security Officers who were on duty during this project are to be commended for an outstanding job. All objectives were accomplished and everyone was a helpful team member at all times. Their efforts contributed to the overall success of this very ambitious project."
"I want you to know how much I appreciate your mailings. They indicate a sincere commitment to customer service. I admire your management style and quality of operation. Keep up the good work!"
"I really appreciate working with your company. You guys do a wonderful job, you've got some great employees and talent, and are always a pleasure to work with even when things aren't going quite right, which is pretty rare!" |
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"Please pass on my thanks to our NWSS team at our site. I am impressed daily with their care and concern for the property's appearance and maintenance; not to mention, their customer service skills with the tenants."
"I was very impressed with the extra effort made by each of our Security Officers. They handled our security issues professionally and appropriately at all times. They communicated frequently with our office and the engineers, keeping us well informed. Please thank each member of our NWSS team for their contribution and team spirit!"
"There have been only a few people and companies that have impressed me during my work. The commitment you make to your employees, the integrity in your systems, and what you stand for are amazing."
"Your dedication to immediate action truly puts me at ease. NWSS' continued support and loyalty is appreciated!"
"Your expertise and depth of resources goes beyond the norm!" |
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| VENDOR TESTIMONIALS
"Clients we serve ask us whom we recommend and we ALWAYS say NWSS. I see your Security Officers on the street and I have never once seen one not doing their job. In a business as difficult as yours, that is a rarity and frankly, I credit that operational excellence to your Management Team."
"I have owned an agency and fully understand how important caring, dedicated, operations management is to its success."
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